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Requirements

• What requirements are there for using PEAX?
• How do I raise my ID level?

Registration

• Why do I need a login ID?
• Why didn't I receive the SMS code immediately after logging in?
• What is two-factor authentication?
• How can I transfer my (Google) authenticator account?

ID level explained

• Why are there different ID levels? What’s the difference between them?

Aktivierungscode

• Why is my activation code not working?
• I haven't received my activation code.

Subscriptions and costs

• What does PEAX cost?
• Which payment methods are available?
• How can I change my subscription?
• Can I use a Plus or higher subscription without mail distribution?
• How will I be charged for additional services?
• How do I cancel my subscription?
• How can I save/change my credit card details in the PEAX portal?

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