Will my mail arrive without delay?

As soon as a letter is processed at the postal distribution center and an active redirection to PEAX is detected, the item is automatically sorted and forwarded directly to the appropriate scanning center. This means that the item does not go through any additional delivery steps to your physical address.

Incoming mail is processed, scanned, and made available digitally in the PEAX portal on the same day at the scanning center. Digitization and delivery take place daily from Monday to Friday.

Please note that no processing takes place on public holidays. Items that arrive on these days will be processed and made available in the portal on the next regular working day.

Public holidays in 2026

Friday, April 3, 2026 – Good Friday

Monday, April 6, 2026 – Easter Monday

Thursday, May 14, 2026 – Ascension Day

Monday, May 25, 2026 – Whit Monday

Thursday, June 4, 2026 – Corpus Christi

Saturday, August 1, 2026 – Swiss National Day

Friday, December 25, 2026 – Christmas

Saturday, December 26, 2026 – Saint Stephen's Day

Friday, January 1, 2027 – New Year's Day

Saturday, January 2, 2027 – Berchtold's Day

On these days, there will be no scanning or delivery in the portal. Processing will resume on the following working day.