1. PEAX helpcenter
  2. Frequently asked questions

What happens to non-scannable items (EC cards, credit cards, voting material, etc.) if I have activated PEAX mail forwarding?

The postage costs for automatic physical forwarding are covered by PEAX, which is why only those items that cannot be processed digitally due to their nature and must be delivered to the recipient in physical form are included in automatic forwarding. 

Examples of automatic forwarding are Credit cards, EC cards, driving licenses, public transport season tickets and voting material.