What does automatic document separation mean?

Automatic document separation has been activated as standard and means that different documents in an envelope are delivered separately to the digital postbox. For example, if there is a cover letter and 3 invoices in the envelope, you will receive 4 documents. Separate documents count as separate deliveries.

The advantage is that you do not overlook any documents or invoices and can handle all documents, especially invoices, individually in PEAX.

Please note that we separate according to a corresponding set of rules, but cannot guarantee correct separation in each individual case.

If you do not want documents to be separated, you can deactivate this in the settings. Accordingly, you will receive one document per envelope, regardless of whether it contains one or more documents or invoices.