What does automatic document separation mean?
Automatic document separation is enabled by default and ensures that different documents within an envelope are delivered separately to your digital mailbox.
Example: If there is a cover letter and three invoices in one envelope, a total of four documents will be displayed – the cover letter and the three invoices as individual deliveries. Each of these separate documents counts as a separate receipt.
Advantages of automatic document separation
You won't overlook any documents or invoices.
Invoices in particular can be processed, filed, or forwarded individually.
Clear display in the PEAX portal, even with multiple documents per envelope.
Important information
Separation is carried out according to an internal set of rules, but there is no guarantee of perfect separation in every single case.
If you do not want automatic separation, you can deactivate it in the settings. Then one document will be delivered per envelope, regardless of how many individual documents are contained.
In addition, you have the option of separating documents manually in the PDF editor if you need an individual separation.