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How can I remove a user from the account?

It’s important to regularly review and update the users in your Business Account. Former employees, in particular, should be removed or deactivated promptly, as they will otherwise continue to have access to the account and the data it contains. Managing access is the responsibility of the account owner.

  • Go to the Business Account
  • Navigate to Profile > People
  • Change the person’s status from “Active” to “Inactive”
The person will be deactivated immediately and will no longer have access to the account or the data it contains.